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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. However, the ease of which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    The internet can be a fun place to interact with people and gain info, however, it can also be a dangerous place if you don't know what you're doing. Many times, these scams initiate from an unsolicited email. If you do end up getting any suspicious or fraudulent emails, make sure you immediately delete the message or mark it as spam.

  5. Is that a scam? How to recognize and report fraudulent behavior

    www.aol.com/scam-recognize-report-fraudulent...

    Visit identitytheft.gov if you shared sensitive information like your SSN. Complaints can be filed via the NJDCA website or via phone at 1-800-242-5846. Consumers can also report scams, potential ...

  6. New ‘Phantom Hacker’ Scam: How To Protect Your Money - AOL

    www.aol.com/phantom-hacker-scam-protect-money...

    Step 1: Fake Tech Support. The initial step in this scam involves contact from someone pretending to be a customer service representative or a technician from an established company. This person ...

  7. How to talk to older people in your life about scams

    www.aol.com/news/talk-older-people-life-scams...

    Other common scams are investment scams, tech support scams, and impersonation scams. You can read more about these on the FTC’s website. HAVE CONSTANT CONVERSATIONS ABOUT SCAMS.

  8. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't ...

  9. AnyDesk - Wikipedia

    en.wikipedia.org/wiki/AnyDesk

    AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform-independent remote access to personal computers and other devices running the host application. [9] It offers remote control, file transfer, and VPN functionality. AnyDesk is often used in technical support scams and ...