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Purchase-to-pay. Super-apps. v. t. e. Social commerce [1] is a subset of electronic commerce that involves social media and online media that supports social interaction, and user contributions to assist online buying and selling of products and services. [2]
E-commerce (electronic commerce) is the activity of electronically buying or selling products on online services or over the Internet.E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.
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Google Assistant running on a Pixel XL smartphone. A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to ...
B2B e-commerce refers to the sale of goods or services between businesses via an online sales portal. While sometimes the buyer is the end user , often the buyer resells to the consumer. [3] This type of e-commerce typically applies to the relationship between producers and wholesalers; it may additionally remain applied to the relationship ...
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livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...
It is distinguished by its ubiquity, since users no longer have to be at desk in order to participate on a computer. Mobile services can further make use of the user's immediate location to offer information, connections, or services relevant to that location. According to Andreas Kaplan, mobile social media activities fall among four types: