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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  3. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    Résumé. An example of a résumé with a common format with the name John Doe. A résumé, sometimes spelled resume (or alternatively resumé ), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often they are used to secure new ...

  4. Individual Learning Plan - Wikipedia

    en.wikipedia.org/wiki/Individual_Learning_Plan

    The Individual Learning plan has many purposes, including: • Discovery of many careers, beginning in the sixth grade. • Career matching making services. • Developing education plans. • Creating, maintaining and changing resumes. • Setting personal goals and keeping these insights as school progresses. • Saving and reflecting on ...

  5. Work-based learning - Wikipedia

    en.wikipedia.org/wiki/Work-based_Learning

    Work-based learning. " Work-based learning ( WBL) is an educational strategy that provides students with real-life work experiences where they can apply academic and technical skills and develop their employability." [1] It is a series of educational courses which integrate the school or university curriculum with the workplace to create a ...

  6. Knowledge, Skills, and Abilities - Wikipedia

    en.wikipedia.org/wiki/Knowledge,_Skills,_and...

    Knowledge, Skills, and Abilities. The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained ...

  7. Professional development - Wikipedia

    en.wikipedia.org/wiki/Professional_development

    In a broad sense, professional development may include formal types of vocational education, typically post-secondary or poly-technical training leading to qualification or credential required to obtain or retain employment. Professional development may also come in the form of pre-service or in-service professional development programs.

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