WOW.com Web Search

Search results

1. Results from the WOW.Com Content Network

2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

3. Production support - Wikipedia

   en.wikipedia.org/wiki/Production_Support

   Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

4. System administrator - Wikipedia

   en.wikipedia.org/wiki/System_administrator

   System administrator. Varies from self study, certifications, and sometimes an Associate or Bachelor's degree in a related field. An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers.

5. Responsibility assignment matrix - Wikipedia

   en.wikipedia.org/wiki/Responsibility_assignment...

   In business and project management, a responsibility assignment matrix [1] ( RAM ), also known as RACI matrix [2] ( / ˈreɪsi /) or linear responsibility chart [3] ( LRC ), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process. RACI is an acronym derived from the ...

6. Information technology - Wikipedia

   en.wikipedia.org/wiki/Information_technology

   Information science. Information technology ( IT) is a set of related fields that encompass computer systems, software, programming languages and data and information processing and storage. [1] IT forms part of information and communications technology (ICT). [2] An information technology system ( IT system) is generally an information system ...

7. Information technology consulting - Wikipedia

   en.wikipedia.org/wiki/Information_technology...

   Information technology consulting. In management, information technology consulting (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) is a field of activity which focuses on advising organizations on how best to use information technology (IT) in ...