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Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [15] [16] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [17]
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Virgin Mobile USA was a no-contract Mobile Virtual Network Operator. It used Sprint's network for coverage. It licensed the Virgin Mobile brand from United Kingdom-based Virgin Group. Virgin Mobile USA was headquartered in Kansas City, Missouri, and provided service to approximately 6 million customers. [2] [3]
Sprint Corporation. Sprint Corporation was an American telecommunications company. Before being acquired by T-Mobile US on April 1, 2020, it was the fourth-largest mobile network operator in the United States, serving 54.3 million customers as of June 30, 2019. [3]
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AOL TTY service for the deaf or hard-of-hearing: 1-800-759-3323 (Must have TTY-enabled equipment) Contact AOL Page details: Hours of Operations: Billing/Account Support, Mon-Fri: 8am-1am EST; Technical Support, 24 x 7.
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Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the three major cellular carriers in the country, AT&T Mobility, T-Mobile US, and Verizon. [1] [2] In 2016, MVNOs across the nation such as Metro PCS, Boost Mobile, Cricket Wireless, and Tracfone brands served about 36 million subscribers.
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