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Time Warner Cable building entrance in Morrisville, North Carolina. Time Warner Cable, Inc. (TWC) was an American cable television company. Before it was acquired by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. [1]
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In 1995, Charter paid about $300 million for a controlling interest in the cable television systems owned by Crown Media Holdings and acquired Cable South. [17]In 1997, Charter and EarthLink worked together to deliver high-speed Internet access through cable modems to Charter's customers in Los Angeles and Riverside, California.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.