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If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account. Go to Special:PasswordReset. You can enter either your username or your email.
If you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, and you did not tick the preference checkbox "Send password reset emails only when both email address and username are provided", then you can go to the login screen and click 'Reset your password ...
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
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Be aware some sections will link to the client's help page, and they can't answer questions about AOL Mail settings, or your Verizon.net username or password. No matter what application or software you use, the POP sever and port settings will be the same. Just make sure SSL is enabled and you use your full email address, including @verizon.net.
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Help:Logging in#What if I forget the password? is a more correct description of Special:PasswordReset and the limits of its usefulness. My preference would be for Help:Reset password to redirect there; failing that, the description here should be corrected.
A Primary username is the name you created when you first signed up for an AOL account. In the past, AOL offered the ability to create secondary usernames linked to this Primary username, however, as of November 30, 2017, the ability to add or manage additional usernames has been removed.
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