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  2. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    In addition to the support options listed above, paid members also have access to 24/7 phone support 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.

  3. Add, replace or remove AOL account recovery info - AOL Help

    help.aol.com/articles/add-or-update-aol-account...

    Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.

  4. Fix problems signing into your AOL account - AOL Help

    qa.help.aol.com/articles/help-signing-in

    Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.

  5. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  6. Customer Identification Program - Wikipedia

    en.wikipedia.org/wiki/Customer_Identification...

    A Customer Identification Program ( CIP) is a United States requirement, where financial institutions need to verify the identity of individuals wishing to conduct financial transactions with them and is a provision of the USA Patriot Act. More commonly known as know your customer, the CIP requirement was implemented by regulations in 2003 ...

  7. Identity verification service - Wikipedia

    en.wikipedia.org/wiki/Identity_verification_service

    An identity verification service is used by businesses to ensure that users or customers provide information that is associated with the identity of a real person. The service may verify the authenticity of physical identity documents such as a driver's license, passport, or a nationally issued identity document through documentary verification ...

  8. ID Verification Privacy Policies - AOL Help

    help.aol.com/articles/id-verification-privacy...

    ID verification is currently available in limited locations and support channels. Your support representative will mention it if it's available, should it help in your particular support request.

  9. Know your customer - Wikipedia

    en.wikipedia.org/wiki/Know_your_customer

    In the United States, Know Your Customer ( KYC) guidelines and regulations in financial services require professionals to verify the identity, suitability, and risks involved with maintaining a business relationship with a customer. The procedures fit within the broader scope of anti-money laundering (AML) and counter terrorism financing (CTF ...