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  2. Find Remote Jobs at These 41 Work-From-Home Companies - AOL

    www.aol.com/remote-jobs-32-home-companies...

    Working Solutions provides customer service through its virtual contact center network. Companies that use Working Solutions include Shell, Intuit, Pfizer, Sprint, Peloton, Zillow and Expedia.

  3. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  4. Customer representative - Wikipedia

    en.wikipedia.org/wiki/Customer_representative

    A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service. The term is used in software engineering ...

  5. Voice over IP - Wikipedia

    en.wikipedia.org/wiki/Voice_over_IP

    Voice over Internet Protocol ( VoIP [a] ), also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, [2] such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to ...

  6. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher ( ACD ), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

  7. Email Support-AOL Help

    help.aol.com/email-support

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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