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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Apple: HomePod Mini: iOS 16.3, iPadOS 16.3 or later: November 2020 Apple U1 HomePod (2nd generation) January 2023 Apple U1: AirTag: iOS 14.5, iPadOS 14.5 or later: April 2021 Apple U1: AirPods Pro 2: iOS 15.1, iPadOS 15.1 or later: September 2022 Case only Apple U1 AirPods Pro 2 (USB-C version) September 2023 Apple U1 Google: Pixel Buds Pro ...
AppleCare+ is Apple 's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one-year limited warranty and the ninety days of technical support (which is known as basic AppleCare). It allows the customer unlimited incidents of accidental damage with a deductible (which, like the price of ...
In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
Apple TV HD (previously Apple TV (4th generation)) (32 GB) Apple TV: October 18, 2022 Apple TV HD (previously Apple TV (4th generation)) (64 GB) Apple TV: September 12, 2017 Siri Remote (1st generation) Apple TV: April 20, 2021 November 11, 2015 iPad Pro (12.9-inch) (32 and 128 GB) iPad: June 5, 2017 Apple Pencil: iPad: current
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