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  2. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  3. E-Daakhil - Wikipedia

    en.wikipedia.org/wiki/E-Daakhil

    E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India.

  4. Consumer Protection Act, 1986 - Wikipedia

    en.wikipedia.org/wiki/Consumer_Protection_Act,_1986

    The Consumer Protection Act, 1986 (COPRA) was an Act by the Parliament of India elected to protect the interests of consumers in India. It was replaced by the Consumer Protection Act, 2019 . It was made for the establishment of consumer councils and other authorities for the settlement of consumer's grievances and matters connected with it.

  5. State Consumer Disputes Redressal Commissions (India)

    en.wikipedia.org/wiki/State_Consumer_Disputes...

    A State Consumer Disputes Redressal Commission is an Indian autonomous, statutory and constitutional institution formed as a quasi judicial body at the state and union territory level under Section 2 (44) of the Consumer Protection Act, 2019 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting ...

  6. Consumer Court - Wikipedia

    en.wikipedia.org/wiki/Consumer_Court

    Consumer Court. Consumer Court is a special purpose court in India. It primarily deals with consumer-related disputes, conflicts, and grievances. The court holds hearings to adjudicate these disputes. When consumers file a case, the court primarily looks to see if they can prove the exploitation through evidence such as bills or purchase memos.

  7. National Consumer Disputes Redressal Commission - Wikipedia

    en.wikipedia.org/wiki/National_Consumer_Disputes...

    Website. ncdrc .nic .in. The National Consumer Disputes Redressal Commission (NCDRC) of India is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act, 1986. Its head office is in New Delhi. The commission is headed by a sitting or retired judge of the Supreme Court of India.

  8. Central Consumer Protection Authority - Wikipedia

    en.wikipedia.org/wiki/Central_Consumer...

    Central Consumer Protection Authority is a regulatory authority set up under Section 10(1) of the Consumer Protection Act, 2019 in relation to matters affecting rights of consumers by individuals or entities following improper trade practices or by display of inappropriate or wrong advertisements affecting public interest and helps promoting consumer trust by enforcing the rights of consumers ...

  9. Andhra Pradesh State Consumer Disputes Redressal Commission

    en.wikipedia.org/wiki/Andhra_Pradesh_State...

    A.P. State Consumer Disputes Redressal Commission,1st Floor, Sai Towers, Beside SIRIS Company, Ashok Nagar, Kanuru, Vijayawada – 520 007,Phone: 0866 2551431.E-mail: apscdrc@ap.nic.in. [1] Judge term length. 3 years from the date of entering office or up to 65 years of age (whichever is earlier) Website. https://scdrc.ap.nic.in/.