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PulsePoint is a 911-connected mobile app that allows users to view and receive alerts on calls being responded to by fire departments and emergency medical services.The app's main feature, and where its name comes from, is that it sends alerts to users at the same time that dispatchers are sending the call to emergency crews.
Computer-aided dispatch ( CAD ), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. It can either be used to send messages to the dispatchee via a mobile data terminal (MDT) and/or used to store and retrieve data (i.e ...
A public-safety answering point ( PSAP ), sometimes called a public-safety access point, is a type of call center where the public's telephone calls for first responders (such as police, fire department, or emergency medical services / ambulance) are received and handled. It takes calls from any landline, mobile phone line, or VoIP (Voice over ...
A dispatcher is a communications worker who receives and transmits information to coordinate operations of other personnel and vehicles carrying out a service. [1] Emergency organizations including police departments, fire departments, and emergency medical services departments as well as civilian organizations such as motorcycle couriers ...
The Seattle & King County Emergency Medical Services System is a fire-based two-tier response system providing prehospital basic and advanced life support services. There are six paramedic provider programs in the system. The Seattle Fire Department operates Seattle Medic One. The program is funded by the city's general fund and has a different ...
9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding ...
The Los Angeles Fire Department ( LAFD or LA City Fire) provides firefighting services as well as technical rescue services, hazardous materials services and emergency medical services to the citizens of the city of Los Angeles, California, United States. [6] The LAFD is responsible for approximately four million people who live in the agency's ...
Maloney interned at San Diego emergency transport company where he saw the need for a more efficient dispatch paradigm. TriTech's first products were for the emergency transport market and was originally named American TriTech but was renamed in 1998 to TriTech Software Systems, as the company's business was not limited to the United States.