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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
Customer representative. A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service. The term is used in ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Massachusetts State Auditor. The state auditor of Massachusetts is an elected constitutional officer in the executive branch of the U.S. state of Massachusetts. Twenty-six individuals have occupied the office of state auditor since the office's creation in 1849. The incumbent is Diana DiZoglio, a Democrat .
Jon Santiago (born April 1, 1982) is an American physician and Democratic politician who served as the Massachusetts state representative for the 9th Suffolk district from 2019 to March 2023. He ran a campaign for mayor of Boston in 2021, but withdrew from the race before the primary election . Santiago resigned from the legislature on March 1 ...
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