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It can be frustrating when you can't find the email you're looking for in your inbox. Learn why you can't find expected emails in AOL Mail.
Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
My account was deleted. Depending on your account's history, it's possible for it to be removed from AOL, CompuServe, or Netscape and be inaccessible. You can always sign up for a new account, just keep in mind that your old username may not be available for you to use. Actions that may result in an account being deleted: Your account was ...
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