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Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.
If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer:. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.
Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
Unlike POP3, your messages aren't downloaded to your computer or device, thus you can sync your account on multiple platforms. If you switch from POP3 to IMAP, only new messages will move from the server to your devices. Any emails previously saved on your device by a POP3 client, won't transfer.
If you'd prefer to continue using your non-AOL email application, try removing and re-adding your account. Look for the AOL logo when you go to set it up again to activate the secure sign-in method. If removing and re-adding your account does not work, generate a third-party app password to access your account.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper ...
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
This feature allows you manually navigate to a PFC file on your computer and to import data from that file. 1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the General settings, click the My Data tab. 4. Click PFC Import. 5. Select your file. 6. Once your personal data is imported, you'll have access to it in Desktop Gold.