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Learn how to access your AOL account if you forget your password or username, and how to update your password regularly. Follow the steps to use Sign-in Helper, AOL Account security page, or AOL mobile apps to manage your password.
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
Learn how to add or disable 2-step verification to sign into your AOL account with an extra security step. You can use phone verification or authenticator app verification to receive a verification code.
Change your AOL password easily and securely. Follow the steps to update your account and protect your online identity.
Learn how to protect your account from unauthorized access and scammers. Find out how to use safe sign-in methods, update your contact info, and practice good online habits.
Learn how to troubleshoot common sign-in issues with your AOL account, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, deauthorize devices, and more.
Learn why you may be asked to verify your account after entering the correct password for your AOL email. Find out the possible reasons and how to update your recovery options to access your account.
The 2014 breach affected over 500 million user accounts. Both breaches are considered the largest ever discovered and included names, email addresses, phone numbers, birth dates, and security questions—both encrypted and unencrypted. When Yahoo made the breaches public in 2016, they acknowledged being aware of the second intrusion since 2014.
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