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2. Template (word processing) - Wikipedia

   en.wikipedia.org/wiki/Template_(word_processing)

   The term template, when used in the context of word processing software, refers to a sample document that has already some details in place; those can (that is added/completed, removed or changed, differently from a fill-in-the-blank of the approach as in a form) either by hand or through an automated iterative process, such as with a software assistant.

3. List of Microsoft Office filename extensions - Wikipedia

   en.wikipedia.org/wiki/List_of_Microsoft_Office...

   Office Open XML (OOXML) format was introduced with Microsoft Office 2007 and became the default format of Microsoft Word ever since. Pertaining file extensions include:.docx – Word document.docm – Word macro-enabled document; same as docx, but may contain macros and scripts.dotx – Word template.dotm – Word macro-enabled template; same ...

4. Administrative assistant - Wikipedia

   en.wikipedia.org/wiki/Administrative_Assistant

   Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant ( admin assistant) or sometimes an administrative support specialist. [1] [2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial ...

5. Word processor - Wikipedia

   en.wikipedia.org/wiki/Word_processor

   Word processor. A word processor ( WP) [1] [2] is a device or computer program that provides for input, editing, formatting, and output of text, often with some additional features. Early word processors were stand-alone devices dedicated to the function, but current word processors are word processor programs running on general purpose computers.

6. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

7. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.