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Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. [1] [2] It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal ...
Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller. Calling party. Conference call (multi-party call) COCOT.
Text messaging. A text message using SMS – the 160 character limit and difficulty of typing on feature phone keypads led to the abbreviations of "SMS language". The word "lol" sent via iMessage. Text messaging, or texting, is the act of composing and sending electronic messages, typically consisting of alphabetic and numeric characters ...
Voice broadcasting is a mass communication technique, begun in the 1990s, [dubious – discuss] that broadcasts telephone messages to hundreds or thousands of call recipients at once. This technology has both commercial and community applications. Voice broadcast users can contact targets (whether they be members, subscribers, constituents ...
Unified communications is an evolving set of technologies that automates and unifies human and device communications in a common context and experience. It optimizes business processes and enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies. A UC system may include features such as ...
A business telephone system is a telephone system typically used in business environments, encompassing the range of technology from the key telephone system ( KTS) to the private branch exchange ( PBX ). A business telephone system differs from an installation of several telephones with multiple central office (CO) lines in that the CO lines ...
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