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  2. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    Google Assistant running on a Pixel XL smartphone. A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to ...

  3. Virtual assistant (occupation) - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant_(occupation)

    A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) [1] is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. [2] Because virtual assistants are independent contractors rather than employees, clients are not ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  5. Google Assistant - Wikipedia

    en.wikipedia.org/wiki/Google_Assistant

    The Google Assistant is a virtual assistant software application developed by Google that is primarily available on home automation and mobile devices. Based on artificial intelligence, The Google Assistant can engage in two-way conversations, [1] unlike the company's previous virtual assistant, Google Now. The Google Assistant debuted in May ...

  6. Contact AOL customer support

    help.aol.com/articles/account-management...

    GET. Mail. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  7. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

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