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  2. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    The title of CE or customer engineer is used by National Cash Register (NCR) to designate specially trained personnel who are charged with the installation, maintenance and repair of equipment and systems according to contracts with end users. They can be charged with service of either point of sales (POS) systems or with ATM machines.

  3. Peer support specialist - Wikipedia

    en.wikipedia.org/wiki/Peer_support_specialist

    Peer support specialist. A peer support specialist is a person with "lived experience" who has been trained to support those who struggle with mental health, psychological trauma, or substance use. Their personal experience of these challenges provide peer support specialists with expertise that professional training cannot replicate.

  4. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [1][2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.

  5. Email Support-AOL Help

    help.aol.com/email-support

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Email - Wikipedia

    en.wikipedia.org/wiki/Email

    Electronic mail (email or e-mail) is a method of transmitting and receiving messages using electronic devices. It was conceived in the late–20th century as the digital version of, or counterpart to, mail (hence e- + mail).

  7. Email management - Wikipedia

    en.wikipedia.org/wiki/Email_management

    Email management is a specific field of communications management for managing high volumes of inbound electronic mail received by organizations. Email management is an essential component of customer service management. Customer service call centers employ email response management agents along with telephone support agents, and typically use ...

  8. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

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