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livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage from ...
Livestream shopping consists, indeed, in livestreams on digital platforms (e-commerce) or social media (Facebook, Instagram etc. ) in which an influencer promotes a product or a brand. While the influencer promotes, people can watch these livestreams and they can ask questions live, they can chat or buy products from the shop. [1]
Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, [1] chatbots on messaging apps or websites, voice assistants [2]) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.
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Group live video streaming and instant messaging: Yes Yes Yes Yes Yes Yes Yes No BongaCams: One-way webcam model live video streaming: Yes No Yes Yes Yes No No Yes Chat-Avenue: Adobe Flash and PHP-based chat rooms: Yes Yes Yes Yes Yes No No Yes Chatroulette: Two-way live video streaming between random pairs of people No No Yes Yes Yes Yes No ...
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