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Learn how to troubleshoot common sign-in issues, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, or contact AOL Customer Care for live support.
AOL Mail offers features like news, weather, security and spam-blocking for free. You can sign up for an AOL account and access your email on the go with an app or on the web.
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
If you have trouble accessing your AOL Mail account, try these troubleshooting steps: sign out and sign in again, reset web settings, fix password problems, use a different browser, clear cache, enable Java scripting, disable firewall or pop-up settings.
If you think someone is trying to access or take over your AOL Mail account, learn the warning signs and how to secure it. Find out if your account has been compromised and what to do to change your password, delete app passwords, revert your mail settings and more.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Learn how to access your AOL account if you forget your password or username, and how to update your password regularly. Follow the steps to use Sign-in Helper, AOL Account security page, or AOL mobile apps to manage your password.
Learn how to turn off 2-step verification and receive a verification code to sign into your AOL account. You can use phone verification or authenticator app verification to add an extra security step.