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Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. If prompted, verify your account. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing.
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. Click Add email or Add phone number.; Follow the on-screen prompts to enter and verify your new recovery info.
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If you are absolutely sure that the login information you have entered is correct, then someone else may have compromised your account. In this case, your account may not be recoverable unless you can prove that the account is yours. In rare cases, your account may have been renamed or usurped, especially if it has few or no edits. You can see ...
Step 4: Sign into your account. On the left-hand side of the screen, you will be able to access a variety of self-service options that make subscription management simple.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
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