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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Mac Pro 2nd generation (Cylinder), launched December 19, 2013. MacBook Retina, launched April 10, 2015. Touch Bar of MacBook Pro with Butterfly keyboard, launched October 27, 2016. iMac Pro, launched December 14, 2017. MacBook Air (13-inch, Retina), launched October 30, 2018. Mac Pro (3rd generation) "cheese grater", launched December 10, 2019.
Apple TV HD (previously Apple TV (4th generation)) (32 GB) Apple TV: October 18, 2022 Apple TV HD (previously Apple TV (4th generation)) (64 GB) Apple TV: September 12, 2017 Siri Remote (1st generation) Apple TV: April 20, 2021 November 11, 2015 iPad Pro (12.9-inch) (32 and 128 GB) iPad: June 5, 2017 Apple Pencil: iPad: current
The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell, service and repair various Apple products, including Mac desktop and MacBook laptop personal computers, iPhone smartphones, iPad tablet computers, Apple Watch smartwatches, Apple TV digital media players, software, and both Apple-branded and selected third-party accessories.
Apple Authorized Service Providers (previously called Apple Specialist Resellers[1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers ...
AppleCare+ is Apple 's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one-year limited warranty and the ninety days of technical support (which is known as basic AppleCare). It allows the customer unlimited incidents of accidental damage with a deductible (which, like the price of ...
The history of macOS, Apple's current Mac operating system formerly named Mac OS X until 2011 and then OS X until 2016, began with the company's project to replace its "classic" Mac OS. That system, up to and including its final release Mac OS 9 , was a direct descendant of the operating system Apple had used in its Mac computers since their ...
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