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  2. Service (economics) - Wikipedia

    en.wikipedia.org/wiki/Service_(economics)

    Service (economics) A restaurant waiter is an example of a service-related occupation. A service is an act or use for which a consumer, company, or government is willing to pay. [1] Examples include work done by barbers, doctors, lawyers, mechanics, banks, insurance companies, and so on.

  3. Customer service unit - Wikipedia

    en.wikipedia.org/wiki/Customer_service_unit

    Customer service unit. In , a (CSU) is a device that provides an accessing arrangement at a user location to either switched or point-to-point, data-conditioned circuits at a specifically established data signaling rate. A CSU provides local equalization, transient protection, isolation, and central office testing capability.

  4. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  5. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.

  6. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  7. Customer Service Excellence - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Excellence

    The Customer Service Excellence, (previously the "Charter Mark") is an accreditation for organisations, intended to indicate an independent validation of achievement. History [ edit ] The Charter Mark was an award demonstrating the achievement of national standard for excellence in customer service in United Kingdom public sector organisations.

  8. Foodservice - Wikipedia

    en.wikipedia.org/wiki/Foodservice

    Foodservice. Business selling curry dishes. The foodservice (US English) or catering (British English) industry includes the businesses, institutions, and companies which prepare meals outside the home. [1] It includes restaurants, grocery stores, school and hospital cafeterias, catering operations, and many other formats.

  9. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.