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They support Amazon's Alexa (intelligent personal assistant service). The devices include video chat function with Facebook Messenger. In August 2018, a lawsuit was filed in Oakland, California claiming that Facebook created fake accounts in order to inflate its user data and appeal to advertisers in the process.
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Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.
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A "connection" is created when a user clicks a "Like" button for a product or service, either on Facebook itself or an external site. Facebook treats such relationships as public information, and the user's identity may be displayed on the Facebook page of the product or service.
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