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Fish! Philosophy is a business technique based on the Pike Place Fish Market, aiming to create happy individuals in the workplace. It consists of four practices: choosing your attitude, play, be there, and make their day. Learn how it is applied and criticized in different contexts.
Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.
Customer service is the assistance and advice provided by a company to its customers. It can be done in person, online, or by automated means, such as AI chatbots or IVR. Learn more about customer service metrics, strategies, and challenges.
Learn about the different AOL plans that offer security, support, and identity protection for your computer and online activities. Compare the features and benefits of each plan and find out how to sign up, change, or cancel your subscription.
Find out how to get live expert help with your AOL needs, from email and passwords, technical questions, mobile email and more. You can also access 24/7 phone support if you are a paid member by calling 1-800-827-6364.
AOL Mail offers secure and personalized email with features like AOL Mail, news, and weather for free. You can also access your email on the go with an iOS & Android app and get help from experts.
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related to: customer service training ideas free plansfreshdiscover.com has been visited by 100K+ users in the past month