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Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007.
Criticism of Comcast. A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which ...
AOL Canada only. Commission for Complaints for Telecom-television Services (CCTS) CCTS is an ... Read more. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
Charter Spectrum service logo. Charter Communications, Inc., is an American telecommunications and mass media company with services branded as Spectrum.With over 32 million customers in 41 states, it is the largest cable operator in the United States by subscribers, just ahead of Comcast, and the largest pay TV operator ahead of Comcast and AT&T.
• Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.
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