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The ING Group (Dutch: ING Groep) is a Dutch multinational banking and financial services corporation headquartered in Amsterdam.Its primary businesses are retail banking, direct banking, commercial banking, investment banking, wholesale banking, private banking, asset management, and insurance services.
Retail banking. ING offers a variety of banking accounts and financial services to Australian residents. Operating as a direct bank, ING has no ATM network or branches of its own, with the exception of the customer service lounge at the ING headquarters in Sydney. Services and support are provided over the phone or through online banking.
That same year, Presidential became the first U.S. bank to open bank accounts over the internet. According to research by Online Banking Report, at the end of 1999 less than 0.4% of households in the U.S. were using online banking. At the beginning of 2004, some 33 million U.S. households (31%) were using some form of online banking.
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As the bank expanded into online banking, it also grew to offer mortgages, RRSPs, TFSAs, GICs, mutual funds and no-fee chequing accounts. In November 2013, ING Direct Canada claimed over 1.8 million customers, employed almost 1,000 people and held close to $40 billion in total assets. Acquisition by Scotiabank and name change
Online banking is an Internet-based option offered by regular banks. In the United States, direct banks are defined as online/branchless institutions with federal banking charters, with either the Federal Reserve Board, the Office of the Comptroller of the Currency or the Federal Deposit Insurance Corporation (FDIC) as their primary regulator.
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