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  2. User experience - Wikipedia

    en.wikipedia.org/wiki/User_experience

    User experience ( UX) is how a user interacts with and experiences a product, system or service. It includes a person's perceptions of utility, ease of use, and efficiency. Improving user experience is important to most companies, designers, and creators when creating and refining products because negative user experience can diminish the use ...

  3. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User experience design is a user centered design approach because it considers the user's experience when using a product or platform. [2] Research, data analysis, and test results drive design decisions in UX design rather than aesthetic preferences and opinions. Unlike user interface design, which focuses solely on the design of a computer ...

  4. User research - Wikipedia

    en.wikipedia.org/wiki/User_Research

    User researcher aims to uncover the barriers or frustrations users face as they interact with products, services, or systems. A unique facet of user research is the brand of user experience (UX) research which focuses on the feelings, thoughts, and situations users go through as they interact with products, services, and systems.

  5. Persona (user experience) - Wikipedia

    en.wikipedia.org/wiki/Persona_(user_experience)

    Persona (user experience) A persona (also user persona, user personality, customer persona, buyer persona) in user-centered design and marketing is a personalized fictional character created to represent a user type that might use a site, brand, or product in a similar way. [1] Personas represent the similarities of consumer groups or segments ...

  6. User experience evaluation - Wikipedia

    en.wikipedia.org/wiki/User_experience_evaluation

    User experience evaluation ( UXE) or user experience assessment ( UXA) refers to a collection of methods, skills and tools utilized to uncover how a person perceives a system (product, service, non-commercial item, or a combination of them) before, during and after interacting with it. It is non-trivial to assess user experience since user ...

  7. User-centered design - Wikipedia

    en.wikipedia.org/wiki/User-centered_design

    User-centered design. User-centered design ( UCD) or user-driven development ( UDD) is a framework of process (not restricted to interfaces or technologies) in which usability goals, user characteristics, environment, tasks and workflow of a product, service or process are given extensive attention at each stage of the design process.

  8. Chief experience officer - Wikipedia

    en.wikipedia.org/wiki/Chief_Experience_Officer

    A chief experience officer (CXO) is an executive responsible for the overall experience of an organization's products and services.As user experience (UX) is quickly becoming a key differentiator in the modern business landscape, the CXO is charged with bringing holistic experience design to the boardroom and making it an intrinsic part of the company's strategy and culture.

  9. User journey - Wikipedia

    en.wikipedia.org/wiki/User_journey

    A user journey is the experiences a person has when interacting with something, typically software. This idea is generally used by those involved with user experience design, web design, user-centered design, or anyone else focusing on how users interact with software experiences. It is often used as a shorthand for the overall user experience ...