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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    A call center in Lakeland, Florida. Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat.

  3. Air Force Specialty Code - Wikipedia

    en.wikipedia.org/wiki/Air_Force_Specialty_Code

    3 – Apprentice (technical school graduates applying and expanding their job skills) 5 – Journeyman (experienced Airmen functioning as front-line technicians and initial trainers) 7 – Craftsman (Airmen with many years of experience in the specialty, responsible for supervision and training)

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  5. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  6. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    Super-apps. v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to ...

  7. Joint Special Operations Command - Wikipedia

    en.wikipedia.org/wiki/Joint_Special_Operations...

    The Joint Special Operations Command (JSOC) is a joint component command of the United States Special Operations Command (USSOCOM) and is charged with studying special operations requirements and techniques to ensure interoperability and equipment standardization, to plan and conduct special operations exercises and training, to develop joint special operations tactics, and to execute special ...

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