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Website. www.att.com /internet /. AT&T Internet is an AT&T brand of broadband internet service. Previously, AT&T Internet was branded as U-verse Internet and bundled with U-verse TV, which was spun off into the newly independent DirecTV in 2021. AT&T Internet plans powered by fiber-optic cable use the AT&T Fiber brand.
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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