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2. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.

3. Add, replace or remove AOL account recovery info - AOL Help

   help.aol.com/articles/add-or-update-aol-account...

   Add, replace or remove AOL account recovery info. Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account.

4. Fix problems signing into your AOL account - AOL Help

   help.aol.com/articles/help-signing-in

   Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.

5. AOL Help

   prod.origin.help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

6. Recover a forgotten username - AOL Help

   help.aol.com/articles/recover-a-forgotten-username

   2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code. - We'll send a code to the phone number or email address you provided. 5. Enter your verification code. 6. Click Continue. 7. Choose the account you'd like to sign in to.

7. Fix problems signing in to AOL Mail - AOL Help

   help.aol.com/articles/fix-problems-signing-in-to...

   Fix problems signing in to AOL Mail. While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.

8. Contact AOL customer support - AOL Help

   help.aol.com/articles/account-management...

   Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

9. Knowledge-based authentication - Wikipedia

   en.wikipedia.org/wiki/Knowledge-based_authentication

   Knowledge-based authentication. Knowledge-based authentication, commonly referred to as KBA, is a method of authentication which seeks to prove the identity of someone accessing a service such as a financial institution or website. As the name suggests, KBA requires the knowledge of private information from the individual to prove that the ...