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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

3. Guru.com - Wikipedia

   en.wikipedia.org/wiki/Guru.com

   Guru connects employers and freelancers through their online platform. Employers post job descriptions, including payment offered. Freelancers post profiles highlighting their skills and services. Employers can search for and invite specific freelancers to submit quotes for jobs, and freelancers who are interested in jobs can submit bids.

4. Customer Service Job Description - AOL

   www.aol.com/news/2010-10-15-customer-service-job...

   Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

5. Job Descriptions Decoded: Sales/Customer Service Position - AOL

   www.aol.com/news/2014-05-14-job-descriptions...

   Composite by Mariya Pylayev; Getty Images In this week's "Job Descriptions Decoded," I feature a position for a sales/customer service position. In this series, each week, I analyze a live job ...

6. Customer satisfaction - Wikipedia

   en.wikipedia.org/wiki/Customer_satisfaction

   Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

7. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition.