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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Amazon axed more than 100 customer service managers in CEO Andy Jassy’s latest job cuts. Amazon on Wednesday slashed layers of middle management in some of its customer service divisions as part ...
People 16 days ago 78-Year-Old Receptionist Was an Employee of the Year Before Getting Fired. Now Ex-Employer Is Paying Her $78K. In February 2022, Shirley Noble was fired from her receptionist ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
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Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...
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