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A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
The Consumer Financial Protection Bureau (CFPB) is an independent agency of the United States government responsible for consumer protection in the financial sector.CFPB's jurisdiction includes banks, credit unions, securities firms, payday lenders, mortgage-servicing operations, foreclosure relief services, debt collectors, and other financial companies operating in the United States.
Consumer Reports. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy. [2] Founded in 1936, CR was created to serve as a source of information that consumers ...
The Wisconsin Department of Agriculture, Trade and Consumer Protection fielded over 10,000 consumer complaints in 2023, leading to settlements of over $3.3 million, according to a news release.
Consumer rights service company Fairshake analyzed reviews at Consumer Affairs and spotted the banks with the lowest ratings in the country, mapping the most-hated banks in each state, based on ...
Consumer Protection Division: Visit iowaattorneygeneral.gov to file a consumer complaint. Complaints can be submitted online or you can print a complaint form and mail it.
ConsumerAffairs. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service. [6 ...
Wading through consumer complaint after consumer complaint can frustrate even the most diligent consumer. But a report just released by the Consumer Federation of America says not all consumer ...
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