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From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Self-service password reset. Self-service password reset ( SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management ...
Create a strong password. • Use unique words - Don't use obvious words like "password". • Have 12 or more characters - Longer passwords are more secure. • Avoid sequences or repeated characters - Don't use adjacent characters on your keyboard (QWERTY). • Use a different password for each site - Otherwise, if someone acquires one ...
Change your AOL password easily and securely. Follow the steps to update your account and protect your online identity.
If you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, and you did not tick the preference checkbox "Send password reset emails only when both email address and username are provided", then you can go to the login screen and click 'Reset your password'.
Forgotten username. If you have forgotten your username you might be able to get the system to remind you. If you: then this special page can help you recover access to your account: Go to Special:PasswordReset and enter your email address, and the system will send an email containing, among other things [a], a reminder of your user name.
Manage your username and password. Still need help? Call customer support at 1-800-827-6364 to get live expert help from AOL Customer Care. Find out how to sign up for AOL Mail and what to do if you have account problems.