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2. Technical writing - Wikipedia

   en.wikipedia.org/wiki/Technical_writing

   Technical writing is the writing of technical content, particularly relating to industrial and other applied sciences, with an emphasis on occupational contexts. [1] The range of audiences for technical writing varies widely. By far, the most common form of technical writing is for procedural documentation (standardized, step-by-step guides).

3. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

4. Information and communications technology - Wikipedia

   en.wikipedia.org/wiki/Information_and...

   A mindmap of ICTs. Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit ...

5. Americans have tipping fatigue. Domino’s thinks it has the answer

   www.aol.com/domino-knows-customers-tired-tipping...

   Some surveys show that Americans are tipping less, while being asked to do so in more places. Tip fatigue is a problem for both Domino’s delivery drivers, who make a meaningful portion of their ...

6. Workers' paychecks grew faster in the first quarter, a ... - AOL

   www.aol.com/news/workers-paycheck-growth...

   Pay and benefits for America’s workers grew more quickly in the first three months of this year, a trend that could contribute to higher inflation and raise concerns about the future path of ...

7. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, and also to satisfy both Customer and IT Provider objectives. "User" refers to the actual user of the service, while "Customer" refers to the entity that is paying for the service.