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Apple workers around the globe have been involved in organizing since the 1990s. [12] Apple unions are made up of retail, corporate, and outsourced workers. Apple employees have joined trade unions or formed works councils in Australia, [13] France, [14] Germany, [15] Italy, [16] Japan, [17] United Kingdom [18] and the United States. [19]
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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
The iPhone is a smartphone produced by Apple that uses Apple's own iOS mobile operating system. The first-generation iPhone was announced by then–Apple CEO Steve Jobs on January 9, 2007. Since then, Apple has annually released new iPhone models and iOS updates. As of November 1, 2018, more than 2.2 billion iPhones had been sold.
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