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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
v. t. e. In finance, technical analysis is an analysis methodology for analysing and forecasting the direction of prices through the study of past market data, primarily price and volume. [1] As a type of active management, it stands in contradiction to much of modern portfolio theory.
Technology strategy. Technology strategy ( information technology strategy or IT strategy) is the overall plan which consists of objectives, principles and tactics relating to use of technologies within a particular organization. [1] Such strategies primarily focus on the technologies themselves and in some cases the people who directly manage ...
e. Technology readiness levels ( TRLs) are a method for estimating the maturity of technologies during the acquisition phase of a program. TRLs enable consistent and uniform discussions of technical maturity across different types of technology. [1] TRL is determined during a technology readiness assessment ( TRA) that examines program concepts ...
Product analysis is conducted by potential buyers, by product managers attempting to understand competitors and by third party reviewers. [1] [2] Product analysis can also be used as part of product design to convert a high-level product description into project deliverables and requirements. It involves all facts of the product, its purpose ...
v. t. e. Technology assessment ( TA, German: Technikfolgenabschätzung, French: Évaluation des choix scientifiques et technologiques) is a practical process of determining the value of a new or emerging technology in and of itself or against existing technologies. [1] This is a means of assessing and rating the new technology from the time ...
Technology forecasting attempts to predict the future characteristics of useful technological machines, procedures or techniques. Researchers create technology forecasts based on past experience and current technological developments. Like other forecasts, technology forecasting can be helpful for both public and private organizations to make ...
Application analyst. In the US, an application analyst (also applications systems analyst) is someone whose job is to support a given application or applications. This may entail some computer programming, some system administration skills, and the ability to analyze a given problem, diagnose it and find its root cause, and then either solve it ...
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