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Due to the unreliability of fixed-line infrastructure in Ghana, mobile phones are more widely used. Competition among the various mobile carriers has spurred growth with a subscriber penetration rate of 98% in 2010. [2]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
Since the introduction of number portability, there is no longer a fixed relationship between the mobile phone number and the network it uses. In 2015 the 05 prefix (other than 0550) was also reserved for digital mobile phones as a part of the Telecommunications Numbering Plan 2015. However, as of 2019 no numbers have been allocated with this ...
For most countries, this is followed by an area code, city code or service number code and the subscriber number, which might consist of the code for a particular telephone exchange. ITU-T recommendation E.123 describes how to represent an international telephone number in writing or print, starting with a plus sign ("+") and the country code .
Users can switch carriers while keeping number and prefix (so prefixes are not tightly coupled to a specific carrier). If there is only 32.. followed by any other, shorter number, like 32 51 724859, this is the number of a normal phone, not a mobile. 46x: Join (discontinued mobile phone service provider) [3] 47x: Proximus (or other) 48x
The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.
Landline telephone companies' customer service numbers have been normalized as 103, followed by a two-digit code. For example, Embratel customers contact the company's customer service dialing 103–21. [13] For most mobile carriers, the number is 105, followed by a one-digit code (e.g., 105-2 for Claro).
Service 11 811 Subscribers numbers 19 011 International calls 19 191 BIA (Security Intelligence Agency) 192 Police: 193 Fire service 194 Ambulance 195 Exact time 1961 Telegram service 1976 Military ambulance 19 771 Landline phone technical support 19 811 Wake-up service 19 812 Various information 19 813 Landline phone information center 19 822