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Via Verizon’s human capital management system, all team members have access to a “two-by-two” feedback tool. “We want people to be using this real-time as an employee,” Hammock says.
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The association represents active Verizon employees regarding retiree issues such as cash balance plan conversions and termination of management pension and healthcare benefits.
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But Verizon, the telecommunications giant, seems to have found a way to hold onto its employees. The average tenure of around 110,000 workers is 12.9 years, well over three times the U.S. average.
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