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Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1] [2] [3] It is an alternative to the break/fix or on-demand ...
Business administration. Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers. [1] : 6–7 It specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product.
In computing, managed security services ( MSS) are network security services that have been outsourced to a service provider. A company providing such a service is a managed security service provider ( MSSP) [1] The roots of MSSPs are in the Internet Service Providers (ISPs) in the mid to late 1990s. Initially, ISP (s) would sell customers a ...
The need for private clouds arose due to enterprises requiring a dedicated service and infrastructure for their cloud computing needs, such as for business-critical operations, improved security, and better control over their resources. Managed private cloud adoption is a popular choice among organizations.
Operations management is concerned with designing and controlling the production of goods and services, [1] ensuring that businesses are efficient in using resources to meet customer requirements. It is concerned with managing an entire production system that converts inputs (in the forms of raw materials, labor, consumers, and energy) into ...
A service desk has a more broad and user-centered approach which is designed to provide the user with an informed single point of contact for all IT requirements. A service desk seeks to facilitate the integration of business processes into the service management infrastructure.
The United States national security operations center 1975. An information security operations center ( ISOC or SOC) is a facility where enterprise information systems ( web sites, applications, databases, data centers and servers, networks, desktops and other endpoints) are monitored, assessed, and defended.
Data center management [1] is the collection of tasks performed by those responsible for managing ongoing operation of a data center. [2] This includes Business service management and planning for the future. Historically, "data center management" was seen as something performed by employees, with the help of tools collectively called data ...
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