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Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
Cc: Carbon copy; Many email clients mark email in one's inbox differently depending on whether they are in the To: or Cc: list. Bcc: Blind carbon copy; addresses are usually only specified during SMTP delivery, and not usually listed in the message header. Content-Type: Information about how the message is to be displayed, usually a MIME type.
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
The Simple Mail Transfer Protocol ( SMTP) is an Internet standard communication protocol for electronic mail transmission. Mail servers and other message transfer agents use SMTP to send and receive mail messages. User-level email clients typically use SMTP only for sending messages to a mail server for relaying, and typically submit outgoing ...
MIME. Multipurpose Internet Mail Extensions ( MIME) is a standard that extends the format of email messages to support text in character sets other than ASCII, as well as attachments of audio, video, images, and application programs. Message bodies may consist of multiple parts, and header information may be specified in non-ASCII character sets.
A letter is a written message conveyed from one person (or group of people) to another through a medium. [1] Something epistolary means that it is a form of letter writing. The term usually excludes written material intended to be read in its original form by large numbers of people, such as newspapers and placards, although even these may ...
Mobile advertising. v. t. e. Email marketing is the act of sending a commercial message, typically to a group of people, using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It involves using email to send advertisements, request business, or solicit sales or donations.
With the introduction of internationalized domain names, efforts are progressing to permit non-ASCII characters in email addresses. Message transport [ edit ] An email address consists of two parts, a local-part (sometimes a user name, but not always) and a domain; if the domain is a domain name rather than an IP address then the SMTP client ...