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GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]
Chrome Remote Desktop is a remote desktop software tool, developed by Google, that allows a user to remotely control another computer's desktop through a proprietary protocol also developed by Google, internally called Chromoting.
Splashtop Inc. is a privately held software company founded in 2006 and headquartered in Silicon Valley.. The company was founded in 2006 under the name DeviceVM Inc. Its first product, named Splashtop OS, was an ‘instant-on’ Linux-based computing platform.
The .NET client is targeted to Microsoft Windows computers and is activated with a custom URI Scheme which starts the session from an installed handler on the controller's workstation. [11] For end-users joining a support session, a variety of bootstrappers can be used including Microsoft's ClickOnce technology. [12]
RIS, Remote Installation Services is a Microsoft-supplied server that allows PXE BIOS-enabled computers to remotely execute boot environment variables. These variables are likely computers that are on a company's (or that company's client's) network.
Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management.
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
LogMeIn Hamachi is a virtual private network (VPN) application developed and released in 2004 by Alex Pankratov. [1] [2] It is capable of establishing direct links between computers that are behind network address translation (NAT) firewalls without requiring reconfiguration (when the user's PC can be accessed directly without relays from the Internet/WAN side).
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