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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Tell us one of the following to get started: Sign-in email address or mobile number. Recovery phone number. Recovery email address. Continue. AOL.
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
Find out how to troubleshoot common issues with AOL Mail , such as signing in, password reset, spam protection, and more.
AOL Mail offers a free email service with customizable themes, tabs, and document views to enhance your inbox experience.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you've created to make sure your messages are correctly organized. Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked.
If you access AOL Mail from an app on your mobile device or your computer, your settings or actions could have caused emails to be deleted from your account or moved out of the Inbox. Check their settings or contact the app manufacturer. Some desktop email apps and most mobile email apps, like on iPhone and Android, use IMAP.