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The business development and customer services for ikman.lk are managed by local staff within Sri Lanka. [3] The ikman.lk website is considered to be the first classifieds portal in the country to offer content in English as well as the country's main Sinhala and Tamil languages. [3] [4] [5] [6]
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
PickMe is a Sri Lankan taxi hailing and delivery app developed by Digital Mobility Solutions Lanka (Pvt) Ltd. It launched in June 2015. [2][3] The app is available in English, Sinhala and Tamil on Android and iOS. By 2021 the company had 8000 registered users. [4] PickMe has access to Bike, Tuk, Flex (Small Hatchbacks), Mini (Large Hatchbacks ...
ICTA was established on 12 May 2003 under the Information and Communication Technology Act, No. 27 of 2003, and strengthened by the ICT Amendment Act No. 33 of 2008. ICTA is functioning under the Ministry of Technology. The main thrust of ICTA is to set ICT policy as well as guide and direct national ICT development activities.
Information technology in Sri Lanka. Information Technology in Sri Lanka refers to business process outsourcing, knowledge process outsourcing, software development, IT Services , and IT education in Sri Lanka. [1] Sri Lanka is always ranked among the top 50 outsourcing destinations by AT Kearney, and Colombo and ranked among "Top 20 Emerging ...
According to experts, Sri Lanka’s annual domestic E-commerce sales value including services is an estimated US$ 40 million. This is expected to grow to US$400 million by 2022. Currently, only 0.4% of Sri Lanka’s total annual retail sales (US$10 billion) is in e-commerce. [ 5][ 6][ 7]
The institute was established in 1968 and offers Graduate, Post Graduate, Executive Education, Diploma and Certificate programmes in the fields of Information Technology, Business Management, Languages, Engineering, and Design. The MBA programme is the flagship programme of the institute and is offered in two year full time.
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