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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...
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Sep. 24—MOSES LAKE — There was a power outage that affected around 1,500 people in the peninsula area of Moses Lake on Monday. The outage started at around 7:45 a.m. and power was restored at ...
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related to: online customer service jobsus.jobrapido.com has been visited by 1M+ users in the past month
Employment.org has been visited by 100K+ users in the past month
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