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Telephone directory. A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a ...
A reverse telephone directory (also known as a gray pages directory, criss-cross directory or reverse phone lookup) is a collection of telephone numbers and associated customer details. However, unlike a standard telephone directory, where the user uses customer's details (such as name and address) in order to retrieve the telephone number of ...
118 118 (UK) 118 118 is the UK telephone number for a US owned directory enquiries provider. Once wildly popular for its advertising featuring two runners, the service has experienced a dramatic decline in calls due to easily accessible information via mobile devices [citation needed]. Calls are answered from call centres in the Philippines ...
By requiring the area code for all local calls, Ofcom are able to allocate numbers starting with 1 or 0. This increases the number of telephone numbers available without requiring a number change. 2015 UK Calling legislation. On 1 July 2015, Ofcom made a number of changes to the way phone calls to UK service numbers would be charged.
To get a listing in a remote or non-local area code, directory assistance is available at 1- area code -555-1212. In some cases, a 411 call from a landline will yield local, national, and sometimes international listings. Most telephone companies permit up to two listings per 411 calls.
The operator is obtained via 100 from landlines, while directory enquiries, formerly 192, is now provided in the 118xxx range, (not to be confused with 0118, the area code for Reading.) e.g. 118 212, 118 800, 118 500, 118 118, by different companies. International operator assistance is reached through 155 .
According to Ofcom, [72] UK consumers paid around £1.9 billion for calls to non-geographic numbers in 2009. Clients are attracted to 084 and 087 numbers because per minute revenue is generated for them from each call, and call queuing is permitted. Call centres may generate very high revenue from high call volumes.
When the UK directory enquiries service was demonopolised in 2003, Oftel guidelines specifically required addresses using either name to be accessible. [137] The Police Ombudsman uses "Londonderry/Derry" or "Derry/Londonderry" on first use, and follows the correspondent's usage thereafter.
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