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VoIP recording. Voice over Internet Protocol ( VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. There are many reasons for recording voice over IP call traffic such as: reducing company vulnerability to lawsuits by maintaining recorded evidence ...
Call-recording software. Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking, which record details about the call but not the conversation; however, software may include both recording and logging functionality.
A call recording service is a commercial enterprise that can record telephone calls for a fee. For example, a lawyer needing to record conversations with clients, for example, must be able to capture calls from an office telephone system, from a mobile phone, and a home line. Traditionally, this required three recording systems, one PBX-based ...
Calls can be terminated on a standard telephone or the PC itself. Calls and call metadata are store on the PC's hard drive. PC-based call-recording usually includes software to retrieve and listen to recorded calls. Services. Call-recording services make it possible for consumers and businesses to record their telephone calls without any ...
Paul Murphy, Clarify CEO and founder said the idea came out of another business that he founded in 2011, called CallTrunk. That was a phone call recording platform for consumers. While users liked the service they complained they couldn’t find their call recordings — so the idea for building an audio search was born. (See ARGO Search)
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